🇬🇧 PRIVACY NOTICE – TAKE&SHIP
1. DATA CONTROLLER
Pursuant to the Turkish Personal Data Protection Law No. 6698 (KVKK) and applicable data protection regulations, the data controller is:
Serglobex Elektronik Tic. – Take&Ship
Take&Ship provides international parcel forwarding, consolidation, warehousing, and cross-border logistics services from Türkiye to global destinations.
2. PERSONAL DATA COLLECTED
We may process the following categories of personal data:
2.1 Identity Data
- First name
- Last name
2.2 Contact Data
- Email address
- Phone number
- Billing and shipping addresses
2.3 Customer Transaction Data
- Order details
- Shipment and tracking information
- Service usage history
2.4 Financial Data
- Payment transaction details (limited, transaction-based processing)
2.5 Digital Data
- IP address
- Cookies
- Log files
- Device and usage data
3. PURPOSES OF PROCESSING
Your personal data is processed for the following purposes:
- Order creation and management
- International shipping and logistics operations
- Warehousing and consolidation services (repack & merge)
- Customs clearance procedures
- Customer support services
- Financial and accounting operations
- Fraud prevention and system security
- Compliance with legal obligations
4. LEGAL BASIS FOR PROCESSING
Personal data is processed based on:
- Performance of a contract
- Legal obligations
- Legitimate interests of the data controller
- Explicit consent (especially for international data transfers and marketing activities)
5. DATA SHARING
Your personal data may be shared with:
5.1 Operational Partners
- Cargo and logistics providers
- International shipping carriers (DHL, UPS, FedEx, etc.)
- Warehousing and fulfillment centers
- Customs brokers
5.2 Technical Providers
- Software and ERP providers
- Cloud and hosting service providers
- IT infrastructure providers
5.3 Financial Institutions
- Payment service providers
- Banks and financial intermediaries
5.4 Public Authorities
- Tax authorities
- Customs authorities
- Other legally authorized institutions
6. INTERNATIONAL DATA TRANSFERS
Due to the nature of Take&Ship services, your personal data may be transferred to countries outside Türkiye, including but not limited to:
- European Union member states
- United Kingdom
- United States of America
- Other international destination countries
Data may be transferred to:
- Logistics and shipping companies
- Warehousing and fulfillment partners
- Technology and cloud service providers
6.1 Purpose of Transfer
- International delivery of shipments
- Logistics and fulfillment operations
- Warehousing and consolidation services
- System integrations and service delivery
6.2 Legal Basis
Such transfers are conducted based on:
- Explicit consent of the data subject
- Appropriate safeguards in accordance with KVKK Article 9
- Contractual and technical security measures
7. DATA COLLECTION METHODS
Personal data is collected through:
- Website (takeandship.com)
- Registration and order forms
- Customer support channels
- API and system integrations
- Cookies and tracking technologies
8. DATA RETENTION PERIOD
Personal data is retained only for as long as necessary for:
- Legal obligations
- Contractual requirements
- Operational purposes
After this period, data is deleted, anonymized, or securely destroyed.
9. DATA SECURITY MEASURES
We implement appropriate technical and organizational measures, including:
- SSL/TLS encryption
- Access control systems
- Authorization mechanisms
- System logging and monitoring
- Firewalls and security infrastructure
- Data processing agreements (DPA)
- Employee confidentiality obligations
10. VERBİS COMPLIANCE STATEMENT
The Company maintains up-to-date records in the VERBİS system, including:
- Data categories
- Processing purposes
- Recipient groups
- International data transfers
- Retention periods
All records are aligned with the Company’s actual operational activities.
11. YOUR RIGHTS UNDER KVKK
Under Article 11 of KVKK, you have the right to:
- Learn whether your personal data is processed
- Request information if processed
- Learn the purpose of processing
- Know third parties to whom data is transferred domestically or internationally
- Request correction of inaccurate data
- Request deletion or anonymization
- Request restriction of processing
12. CONTACT INFORMATION
To exercise your rights, you may contact us:
Email: support@takeandship.com
Website: https://takeandship.com